Privacy Policy

This Privacy Policy explains how Jinan YINGBA Carving Tools Co., Ltd. (“YINGBA”, “we”, “us” or “our”) collects, uses and protects personal information when you visit this website or send us a business inquiry.

中文公司名称：济南硬霸雕刻工具有限公司

1. Information we collect

• Identity and business information, such as your name, company, job role and country or region.
• Contact information, including business email, telephone or WhatsApp number.
• Inquiry details, such as product interest, tool dimensions, workpiece material, machine type, quantity, drawings and customization requirements.
• Technical and usage information that may be collected by WordPress.com, Jetpack or related website technologies, such as IP address, browser type, device information, pages viewed, cookies and similar identifiers.
• Messages and follow-up correspondence you send to us.

2. How we use information

• To review and respond to inquiries, recommend products and prepare quotations.
• To communicate about samples, orders, production requirements, shipping and after-sales matters.
• To improve website content, performance, security and customer service.
• To prevent misuse, fraud or security incidents and to comply with legal obligations.
• To keep reasonable business records.

Where applicable law requires a legal basis, we process information as necessary to respond to your request, take steps toward a business contract, pursue legitimate business interests, comply with law, or based on your consent.

3. Sharing and service providers

We do not sell personal information. We may share information only with service providers and business partners that help us operate this website and respond to your inquiry, including WordPress.com, Jetpack, hosting, analytics, email, communications, logistics or professional advisers. They may process information in accordance with their own terms and privacy practices.

4. International processing

Because we serve international B2B buyers and use global service providers, information may be processed in China and other countries or regions. Where required, we use reasonable measures intended to protect information during international processing.

5. Retention

We retain inquiry and business information only for as long as reasonably needed for the purposes described above, including quotation follow-up, order records, dispute handling, security and legal requirements. Retention periods vary according to the nature of the relationship and applicable law.

6. Security

We use reasonable administrative and technical measures intended to protect information. No internet transmission or storage method is completely secure, so we cannot guarantee absolute security. Please do not send payment passwords or unnecessary sensitive personal information through the inquiry form.

7. Your rights

Depending on the law that applies to you, you may have rights to request access, correction, deletion, restriction or objection, or to withdraw consent. You may also have the right to complain to a competent data protection authority. To make a request, contact us using the details below. We may need to verify your identity before responding.

8. Children

This website is intended for business users and is not directed to children. We do not knowingly seek personal information from children.

9. Changes to this policy

We may update this Privacy Policy when our practices, services or legal obligations change. The “Last updated” date at the top shows the latest revision.

10. Contact us

Jinan YINGBA Carving Tools Co., Ltd.
济南硬霸雕刻工具有限公司
Room 9-131, Building 3, Jinan E-Commerce Industrial Park, No. 117 Daqiao Road, Licheng District, Jinan, Shandong, China.
山东省济南市历城区大桥路117号济南电子商务产业园3号楼9-131号
Email: yingbawang@gmail.com
WhatsApp: +86 166 5888 7587